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SEPA direct debit mandate - core scheme

To authorise us to collect your regular donation by direct debit, please take the time to fill out the information below.

Important notes about the SEPA direct debit mandate. 

By signing this mandate form, you authorise (A) United Hands for Refugees e.V. to send instructions to your bank to debit your account and (B) your bank to debit your account in accordance with the instructions from United Hands for Refugees e.V. As part of your rights, you are entitled to a refund from your bank under the terms and conditions of your agreement with your bank. A refund must be claimed within 8 weeks starting from the date on which your account was debited. 

You will be informed of the unique mandate reference separately after successful completion of the form. We collect recurring donations on the first day each month. If this date does not fall on a bank working day, the collection takes place on the immediately following bank working day.

Your data will not be passed on to third parties. You have the right to receive information about your stored data at any time. To do so, send an e-mail to Upon termination of your donation to United Hands for Refugees e.V., your data will be deleted upon request if you no longer wish to receive information from United Hands for Refugees e.V.


If you would like to unsubscribe from our newsletter or have any questions about the direct debit mandate, please send us an e-mail to with your request.  

United Hands for Refugees e.V.

20459 Hamburg


Association registration number:

VR 24794, Local Court (Amtsgericht) Hamburg

Creditor identifier:


Bank details:

GLS Gemeinschaftsbank eG

DE11 4306 0967 1241 0904 00

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